Call for Action hears from upset consumers on a daily basis. I started hearing rumblings about these deals quite some time ago and saw the ads myself. As time passed in my investigation, this story just exploded and the calls continue to pour in. Which is great. We are hear to listen and try to help.
I have been hearing the same complaints over and over and listened to frustrated consumer after frustrated consumer. The stories are all similar. They all circle back to the ads that were seen on television screens across the metro. The consumers remember the bold typed words like "Never" and "No" payments for life. It's hard to focus in on the fine print that appears at the end of the commercial.
While I've attempted to answer so many quesitons in our story, we know it just scratches the surface. There are still many avenues we ware pursuing and would like to hear your side of what happened. Feel free to blog or email me strathman@nbcactionnews.com
Many questions remain, but we hope we get the opportunity to ask those questions to the dealer himself, Chad Franklin. We have attempted several times to speak with him on camera, but he is declining our offer at this time. However, he did issue a written statement which you can read on our Call for Action page. While Chad Franklin is not speaking publicly at this time, consumers are faced with decisions. As so many have shared stories of how they are financially trying to come up with enough money to make their skyrocketing payments that often hover around 5 and $600.
Feel free to blog.
Update: Sorry the blogs took so long to get posted. I'm new to this and was looking for comments in what is called the "inbox" of our blog program -- and none were showing up. I didn't realize they show up in another spot. I'm not an expert in our blogigng program. Everyone is posted now. Thanks for your patience. Jenn